FAQs
WHAT ARE THE EXCEPTIONS TO YOUR TESTING?
We are not able to test travellers entering Hong Kong or China, as the governments for said countries will require a PCR molecular test which needs to be processed in a laboratory. Please ensure to check the government website of your destination for specific requirements.
The Canadian government’s mandatory PCR testing will also not be tested by Empower Clinics as they are specifically partnered with LifeLabs public health. Please visit this page for further information if you have been selected for random testing by the Canadian governemnt upon arrival in Canada.
DO I NEED TO MAKE AN APPOINTMENT TO GET TESTED?
WHAT ARE YOUR HOURS OF OPERATION?
DO YOU OFFER TESTING TO THE GENERAL PUBLIC?
WHAT TEST IS REQUIRED TO BOARD A CRUISE SHIP OUT OF VANCOUVER AND WHEN DO I NEED TO TAKE IT?
WHAT TYPE OF ANTIGEN TEST WILL I RECEIVE AT YOUR CLINIC?
WHAT TYPE OF PCR TEST WILL I RECEIVE AT YOUR CLINIC?
We offer the Lucira RT-LAMP, a nucleic acid amplification test (NAAT) that offers the same accuracy as high-sensitive PCR tests (98% accuracy). The RT-LAMP Test Kit is a molecular diagnostic test that does not require laboratory processing. RT-LAMP tests can be used to confirm diagnosis or suffice requirements for stricter travel protocols such as ones required for travelling to Japan (we will provide additional documentation required for travel to Japan specifically). Please note RT-LAMP tests are not accepted for travel to Hong Kong or China.
HOW LONG WILL IT TAKE TO GET MY TEST RESULTS?
Your antigen test or RT-LAMP results will be available within 1 hour from sample collection. Results will be sent electronically. A hardcopy of your results can be obtained onsite for those who do not have access to an electronic device.
HOW MUCH DOES THE TESTING COST?
In-person testing: Rapid Antigen Test $120 CDN
RT-LAMP (NAAT/PCR accuracy) $250 CDN
Virtual testing: Rapid Antigen Test Kit $100 CDN
RT-LAMP Test Kit $200 CDN
Test kits are available for purchase at the clinic for self-administration via remote telehealth consult.